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Home Services Network Operations Center

Network Operations Center

Network Operations Center

You Manage Your Business. We Manage your Cloud.

Clients choosing VEM Sistemi’s NOC (Network Operating Service) know they can count on a relationship that makes a difference: expertise, technology, Network & System Management services for highly specialised support.

Process

24 hours a day, 365 days a year, NOC provides ICT infrastructure management services for our customers.

Operations are based on shared standards and best practices to guarantee the parameters quality agreed.

Each Service Design Package is configurable and adaptable to the most specific needs, including one or more of the following processes:

  • Event Management
  • Incident Management
  • Request fulfilment
  • Escalation
  • Problem Management
  • Spare parts management

A constant attention to continuous service improvement is at the basis of everything.

Tools

Advanced connection, monitoring, diagnosis and analysis tools allow operators to reactively and proactively intervene in the management of systems. In a few seconds, each operator can access the management interfaces of the technological components at your infrastructures.

Data and information, constant tickets updating, capacity and performance assessment are available through myvem portal.

VEMmers

VEMmers make unique our NOC and its way of operating: specialized technicians, passionate about the technologies we support: from Cisco to NetApp, from VMware to Citrix, from Check Point to Fortinet, from Schneider Electric to Microsoft.

Contact Us

Please contact us by filling out the form below if you require further information on our .noc solutions.

  • Information disclosed pursuant to Art. 13 of Legislative Decree 196/03. We wish to inform you that, following the submission of data which you are about to perform by filling out the web form on this page, Vem Sistemi, in the capacity of data controller pursuant to and in accordance with Legislative Decree 196/03, will process personal data in compliance with the aforementioned law and the obligations of confidentiality which our company is bound to. Data will be processed by means of IT and telematics tools for the purpose of following-up on the specific request sent by the data subject. Data may only be processed for the further scope of sending commercial promotional communications and for the direct sale of products and services offered by Vem Sistemi upon the data subject's express and specific consent. The provision of data is optional. However, any refusal to supply data in whole or in part may make it impossible for the undersigned to follow-up on requests submitted. Collected data will not be communicated or disseminated in any way. The data controller is Vem Sistemi S.p.A., with head office at Via degli Scavi 36, Forlì (FC). Vittorio Valentini is the data processor, domiciled for this post at the controller's head office, and whom the data subject may contact at any time, including for the purpose of exercising the rights entitled to him/her under the Personal Data Protection Code (Legislative Decree No. 196/2003). By way of example, the data subject may request the confirmation or otherwise of the processing of his/her personal data, their communication in an intelligible form, the origin of the data, their deletion, integration, updating and correction, and all the other rights envisaged by Art. 7 of Legislative Decree No. 196/2003, within the limits and conditions provided by Articles 8, 9 and 10 of the mentioned decree. Interested parties may write to privacy@vem.com for any and additional information on the processing of data

info@vem.com

Forlì
Via Don Sebastiano Calderoni, 12
Località San Giorgio
47122 Forlì (FC)

T +39 0543 725005
F +39 0543 725277
Vimercate
Palazzo Larice, via Torri Bianche, 3
20871 Vimercate (MB)

T +39 039 9253222
F +39 039 9253223
Modena
Via G. Perlasca, 25
41126 Modena (MO)

T +39 059 7863711
F +39 059 785699
Padova
Via San Marco, 11
Palazzo Torre
Ingresso Piazza Aldo Moro 10
35129 Padova (PD)

T +39 049 7423400
Senigallia
Via D. Corvi, 8
60019 Senigallia (AN)

T +39 071 660263
F +39 071 660264
Roma
Viale Citta d’Europa, 679 00144 Roma (RM)
T +39 0652204031
F +39 0543 725277

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Quality Control

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Vem Sistemi's information safety management system is UNI CEI EN ISO/IEC 27001:2017

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VEM Sistemi's quality management system is UNI EN ISO 9001:2015

©VEM Sistemi S.p.A. – Tutti i diritti riservati. | privacy
Via Don S. Calderoni 12, Forlì (FC), Italia - Tel. +39 0543 725005 - Capitale sociale € 500.000 i.v. - Iscr. Reg. Imp, C.F. e P. IVA 01803850401 - R.E.A. FC 217998
  • Company
    • About Us
    • VEM Group
    • Financial Reporting
    • Certifications & Award
    • Legal & Compliance
  • Technology Ecosystem
    • Collaboration
    • Data Center Infrastructure
    • Facility
    • Networking
    • Security & IT Governance
  • Services
    • Network Operations Center
    • Security Operations Center
    • net.services
    • on.services
    • myvem
  • Augmented System Integration
  • Digital Platform
  • Business Cases
  • News
  • Careers
    • Working and growing in VEM
    • Vacancies
    • VEM4talent
    • Our values
  • Partners
  • Contacts
  • ItalianoItaliano
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