Quality & Security Policy
VEM promotes change through Culture, Competence and Proactivity by applying new information and communication technologies, to excel in the development of innovative, safe, flexible and efficient solutions and services. The evolution of the markets, the birth of new applications, the advent and diffusion of the Internet first and then the IoT, together with the transformation of telecommunications, have characterized the development of increasingly complex architectures.
Technological progress requires specific knowledge and skills and high professionalism: making it easy to use solutions and services that underlie a high complexity of technological integration is our distinctive quality. Research, innovation, continuous training, technological skills, knowledge of markets and processes combine into a single business model.
VEM Sistemi has launched and consolidated over the years an Integrated Information Security and Quality Management System according to the UNI CEI EN ISO / IEC 27001: 2017 and UNI EN ISO 9001: 2015 standards, committing itself to:
• pursue the satisfaction of customers and interested parties, anticipating their needs and offering high quality and highly innovative services;
• monitor and optimize company processes in order to achieve the highest level of internal efficiency and effectiveness, using technologies aimed at continually improving the quality of services and information security;
• ensure the integrity, confidentiality and availability of data, protecting them from threats such as access, modification or theft of information by unauthorized persons;
• opposing the interruptions of its critical services, caused by malfunctions, breakdowns or disasters, through a planned and systematic approach to Business Continuity;
• promote the growth, motivation and involvement of human resources in order to make them aware and responsible and by encouraging participation in strategic and organizational choices;
• provide information, education and training of personnel so that they can work safely in the workplace;
• empower employees with regard to the processing of data in accordance with the legislation on privacy and information security, providing specific instructions and implementing controls in order to verify their knowledge and implementation;
• ensure compliance with company procedures, instructions, policies and directives and ensure full compliance with the regulations in force;
• ask suppliers which it should make use of for support services to adhere to the Information Quality and Security standards and to allow VEM Sistemi to monitor their observance;
• periodically review the context factors and the needs of the interested parties, identifying and evaluating the risks and opportunities for improvement.
Quality Control
Vem Sistemi's information safety management system is UNI CEI EN ISO/IEC 27001:2017
VEM Sistemi's quality management system is UNI EN ISO 9001:2015
